Privacy Policy

1. Who We Are

A1 Window Construction Ltd (“we”, “us”, “our”) is a company registered in England and Wales (Company No. 07184682), with our registered address at Office 1, Unit 2 Sutton Business Park, Restmoor Way, Wallington, Surrey, SM6 7AT.

We are the data controller for the personal information you provide through this website. You can contact us at sales@a1wcltd.co.uk or on 07984 009 902.

2. What Information We Collect

When you submit an enquiry through our contact form, we collect:

• Your name
• Phone number
• Email address (optional)
• Postcode
• Type of work required
• Message / project description

We do not collect payment card details, sensitive personal data, or any information from children under 16.

3. How We Use Your Information

We use your information solely to:

• Respond to your enquiry and provide a quotation
• Contact you regarding your project
• Fulfil any contract entered into with you for installation work

Our legal basis for processing is legitimate interests (responding to your enquiry) and, where a job is agreed, contract performance.

4. How We Store Your Information

Enquiry details are delivered to our email inbox via Resend (a GDPR-compliant email service). We do not operate a separate customer database. Your information is retained in our email records for up to 6 years for accounting and legal purposes, then securely deleted.

5. Sharing Your Information

We do not sell, rent or share your personal information with third parties for marketing purposes. Your details are used only by Will and Sam at A1 Window Construction Ltd to handle your enquiry. We use Resend (resend.com) solely as an email delivery service and they process data only as instructed by us.

6. Cookies

This website does not currently use any tracking cookies, analytics cookies, or third-party advertising cookies. No cookie consent banner is required. This may change if analytics are added in future, at which point this policy will be updated.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to our processing of your data
• Request restriction of processing
• Lodge a complaint with the ICO (ico.org.uk)

To exercise any of these rights, email us at sales@a1wcltd.co.uk. We will respond within 30 days.

8. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. This policy was last reviewed in June 2026.